Xcel FX Institute Refund Policy

Effective Date: 23rd August, 2023

Welcome to Xcel FX Institute Website. This Refund Policy outlines our guidelines for refund requests related to our courses and services. By using our website and enrolling in our courses, you agree to the terms outlined in this policy.

1. Course Enrollment and Refund Eligibility:

We offer a range of courses designed to provide valuable education in the field of forex trading. When you enroll in a course, you are committing to the learning process. Refund eligibility varies based on the specific course you’ve enrolled in.

2. Refund Request Process:

If you are not satisfied with your course, you may request a refund within 100 days from the date of purchase. To request a refund, please contact our support team at support@xfxinstitute.com

Refund requests must include your full name, contact information, course name, and the reason for your dissatisfaction.

3. Non-Refundable Circumstances:

Refunds will not be provided under the following

circumstances:

– If the Course has been accessed or partially completed.

– If the refund request is made after the [number] day refund period has passed.

– If the request does not include sufficient information to identify the purchase.

– If the course materials have been downloaded or copied.

4. Processing Refunds:

Refunds, if approved, will be processed within [number] business days from the date of the approved request. The refund will be issued to the original payment method used for the course purchase. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

5. Contact Us:

If you have any questions, concerns, or requests related to refunds or this Refund Policy, please contact our support team at ( support@xfxinstitute.com / +234 810 180 3627 )

6. Changes to Refund Policy:

We may update this Refund Policy periodically to reflect changes in our practices and services. We will notify you of any significant changes via email or by prominently posting a notice on our website.

By enrolling in our courses and using our website, you acknowledge and agree to the terms outlined in this Refund Policy.

Xcel FX Institute

support@xfxinstitute.com

+234 810 180 3627

This Refund Policy is effective as of 23rd August, 2023